777jk Privacy Policy

1 Introduction & Scope of Policy

This Privacy Policy is issued on behalf of the 777jk platform ("we", "our" or "777jk"). It applies to all members and visitors ("you", "user") who use the website www.777jk.lat.

777jk is committed to providing a safe and reliable online gaming environment for players in Bangladesh. Protecting your personal information is one of our highest priorities. This policy describes what information we collect, how that information is used, and what rights you have.

By accessing this website or registering an account, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any term of this policy, please refrain from using our services.

2 Information We Collect

We may collect various categories of personal information, as follows:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for age verification)
• Residential address
• Email address and mobile number

2.2 Financial Information

• bKash, Nagad or Rocket mobile banking number
• Bank account details (required for deposits and withdrawals)
• Transaction history — deposit, withdrawal and betting details

Special Note: We do not directly store any credit card or debit card information. For payment processing, the security protocols of the relevant mobile banking service are followed.

2.3 Technical Information

• IP address and device identification information
• Browser type, operating system and device model
• Time, date and session details of website access
• Log data and error reports

2.4 Usage Behaviour Information

• Preferred games and betting types
• Time spent on the platform and usage patterns
• Session intervals and gaming behaviour analysis

2.5 Communication Information

• Records of your conversations with us via live chat, email or other channels
• Details of customer service complaints and requests

3 How We Collect Information

We collect information in the following ways:

• Directly provided: Information you voluntarily provide during account registration, deposits or withdrawals.
• Automatic collection: When you use our platform, technical information is automatically collected through cookies and similar technologies.
• From third parties: Information may be obtained from authorised third parties for the purpose of identity verification and fraud prevention.
• From payment processors: Relevant financial information is received when transactions are completed via bKash, Nagad, Rocket or bank transfer.

4 Purpose of Using Information

777jk uses your information only for the following legitimate purposes:

4.1 Service Delivery & Operations

• Creating, managing and verifying your account.
• Processing deposits, withdrawals and bonuses.
• Managing gaming history and account activity.

4.2 Security & Legal Compliance

• Preventing fraud, money laundering and other illegal activities.
• Verifying age — ensuring that services are provided only to those aged 21 or above.
• Complying with applicable laws and regulations.

4.3 Customer Service Improvement

• Communicating with you regarding our services.
• Providing technical support and customer service.
• Monitoring suspicious behaviour to ensure responsible gaming.

4.4 Platform Development

• Analysing and improving the user experience.
• Identifying and resolving technical issues.
• Considering user data when planning new services and features.

5 Data Storage & Security

We adopt industry-standard security measures to keep your information safe:

• SSL Encryption: All data transfers are secured by SSL/TLS technology, ensuring the confidentiality of information between your browser and our servers.
• Data Encryption: Sensitive stored data — such as passwords and financial information — is kept in encrypted format.
• Access Control: Only authorised personnel may access your information, and only when there is a legitimate reason to do so.
• Regular Security Reviews: The security of our systems is regularly reviewed and tested.
• Firewall & Intrusion Detection: Multiple layers of security measures are in place to prevent unauthorised access.

Your information will be retained for the duration of an active account and, after account closure, for as long as required to meet regulatory or legal obligations. After that, data will be securely deleted or anonymised.

6 Sharing Information with Third Parties

777jk shares your information with selected third parties only in specific circumstances and on a legal basis:

6.1 Service Provider Partners

Technology and service providers that assist in operating our platform — such as game software suppliers, payment processors and server services — may access only the information necessary to perform their work. These organisations are bound by contract with us and may not use your information for any other purpose.

6.2 Identity Verification Services

Limited information may be shared with authorised identity verification services for account verification and fraud prevention.

6.3 Legal Obligations

We are obligated to disclose information to authorities when required by a court order, government directive or applicable law. In such cases, we will provide only the information legally required.

6.4 Business Transfers

In the event of a company merger, acquisition or asset transfer, user information may be transferred to the new entity. Users will be notified in advance in such cases.

7 Cookies & Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help our platform remember your preferences and session information.

7.1 Cookies We Use

• Essential Cookies: Essential for the core functionality of the website — maintaining login sessions and ensuring security. These cookies cannot be declined.
• Functionality Cookies: Remember your preferences such as language selection.
• Analytical Cookies: Used to understand and improve platform usage. This information is anonymised and processed in aggregate.

7.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the website to not function properly.

8 Your Rights

You may exercise the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction if your information is inaccurate or incomplete.
• Right to Erasure: You have the right to request deletion of your information in certain circumstances — though this may be limited where legal or regulatory requirements exist.
• Right to Restrict Processing: In certain cases, you may request that processing of your information be temporarily suspended.
• Right to Object: You have the right to object to the use of your information for certain specific purposes.
• Right to Data Portability: You have the right to receive the information you have provided in a structured format.

To exercise these rights, email [email protected] or contact us via live chat. We are obliged to respond to your request within a reasonable time.

9 Privacy of Minors

777jk strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect or store information about any person under the age of 21.

An age verification process is followed at the time of account registration. If it is ever found that a minor has created an account, that account will be immediately closed and all associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10 Changes to Policy

777jk reserves the right to change, amend or update this Privacy Policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• The updated date will be noted on the Privacy Policy page of the website.
• For important changes, a notification may be sent to your registered email.
• Continuing to access the platform after changes have been made will be considered as your agreement to the new policy.

It is therefore recommended that you review this page periodically.

11 Contact

Contact us for any questions, concerns, or requests to exercise your information rights regarding this privacy policy:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali and English

We will process your request as quickly as possible and within legal obligations.